Frequently Asked Questions
Here is a list of the common questions our customers have. Don’t worry if you don’t see your question, please come by or call direct.
Value is the number one question. The longer you have held an item, unfortunately we can buy or lend based on sentimental value. Although we will see it, in how you kept the item safe and that does improve its value. Please bear in mind, we will stretch as far as we can to make the transaction for you!
Q: How do you deal with Gold & Silver?
Q: Can I borrow against a car or motorcycle? Can I still drive it while on loan?
Q: What are your hours of operation?
Q: How much can you lend me? Is there a way to know before I bring the item in?
Q: How do the repayments work?
Q: What ID is needed?
Q: What happens when I don’t make repayments?
Q: What happens when I forfeit my loan?
Q: Can I just sell something outright?
A: Yes, we love buying items. The overwhelming majority of our customers are buyers, so we need to ensure we have the best in product!.